Personalized technology support for Bellingham and Whatcom County.
Wasn’t technology supposed to make our lives easier?
Technology can make you feel intimidated, make you feel alone, and may gouge you financially. We all could use a unique, customized, patient approach to de-stressing our relationship with technology. That’s where I come in.
The IT professional for businesses that don’t have IT support
I offer professional support and personalized training to help you make sense of your technology. Whether you’re working with Windows, Mac, iOS, or Android, I can help you understand your current computing setup and walk with you when software changes.
Giving you confidence to work with your tech, not against it
I’m not a tech geek. I speak common language and don’t have a personal agenda to make you use what I use. My goal is to help you understand what you are working with and help you get to a place where your devices are secure, stable, and functional.
Secure, stabilize, and streamline
Eliminate viruses and malware.
Remove unnecessary programs.
Discuss options to store your files securely with easy access.
Customize and curate
Secure your device.
Organize your apps for easier access.
Discuss tips for backing up your important photos.
Integrate your mobile and desktop to access information wherever you are.
The Ace up your sleeve
Personalized recommendations to your needs.
Options for economical, mid-tier, and sky-is-the-limit budgets.
In-person accompaniment in stores to speak with sales staff on your behalf.
“White Glove” support. Files and software are migrated to the new device. Customized settings to get you up and running quickly.
1-to-1 learning directly meeting your professional or personal tech needs.
Easy-to-understand explanations to frequent software changes and updates.
Chris has a phenomenal ability to work with those of us who don’t understand how to harness the power available in current technology and don’t want to take the time to learn. Without making me feel inadequate, he carefully listened to understand my needs, then suggested solutions that I wouldn’t have even known about. Then he simplified things, did all the work of identifying what to buy (and where to find the best deal) then set everything up, patiently explained and taught (as many times as necessary) what I needed to do, and then fixed glitches or problems I created. Incredibly responsive, humble, great attitude and sense of humor. An amazing guy that I wouldn’t even consider being without. Finally, he is unbelievably affordable.
- Bill Palmer, owner, Palmer and Associates
Chris Powell is by far the most skilled person I have worked with professionally and for our personal technology needs. He not only knows the latest in technology, he is humble, respectful in his approach and takes people from their current understanding of technology to new levels of expertise with ease. As director of a non-profit, it is rare to find someone who works well with the reality of a limited budget. He has upgraded our equipment and set up a schedule for replacement as budget allows. He has also worked with our team to develop systems that serve our needs, increasing our efficiency tremendously. His in-service training is the best I have seen. He is able to meet people at all levels of experience and knowledge and help each to move forward together with humor and dignity.
— Sharon Aller, former Executive Director, Rebound of Whatcom County
I have hired Chris Powell to help with PR Consulting's computers several times. He has remotely accessed my computer for tech support and also come to the office to help with set-up/troubleshooting. Each time, Chris took care of the task at hand quickly--if something funky came up that couldn't be resolved right away he always followed up in a timely manner. I also appreciate how Chris knows how to talk and explain tech stuff at a level I understand--he is also very knowledgeable on the latest technology, hardware and time-saving apps.
— Patti Rowlson, owner, PR Consulting
Chris counseled us on selecting the best equipment for our computer needs. We had a comfortable conversation with Chris about the shortfalls of our current system…and our expectations for a new system. By the time we finished our conversation we understood what we needed to do to simplify our electronic lives. Chris patiently provided clear answers to technical questions and explained his evaluation in lay terms. He is an excellent teacher. Chris also assisted us in purchasing a new computer, and in setting it up. Critically, for us, he ensured that the new computer was synced with all other devices (phones, tablets, back-up device, wi-fi signal extender). Chris also customized numerous desktop settings and helped us clean-up and streamline some of our operations. This couldn’t have been a more positive experience. We are very happy we called on his services and recommend Chris without reservation.
- Roger Gilman, retired dean, Western Washington University
I have hired Chris a few times -- via remote access and in-person -- to help with tech support and the results have been positive each and every time. Chris is very knowledgeable; he can fix things in minutes that would have taken me hours or even days to figure out on my own. I like and appreciate that Chris often suggests free and/or affordable apps that could help make processes (and life) easier. His rates are fair and he's a tech consultant I trust. I recommend Chris Powell Associates to others whenever the opportunity arises.
- Gail Rea