Years ago, we heard about a company with an “Ask the CEO Anything” channel, and we instituted it at Slack as well. It evolved to #exec-ama, where anyone can ask a question and get an answer from the most appropriate member of the executive team. It creates a space where employees can ask their most senior colleagues anything and helps foster a transparent workplace culture as executives answer honestly. Last year, we asked on Twitter if anyone else did this and the positive replies included teams from a variety of different industries, ranging from household-name media properties to dozens of small businesses.
Listen up, head honchos. Help your workers in the trenches feel like they have access to the top brass, and watch the morale improve better than any survey or focus group.