Chris Powell Technology Consigliere

The person in your corner when technology gets complicated

Wasn’t technology supposed to be easy?

It was. And then it wasn't. Updates changed what you just learned. Devices multiplied. The person at the store talked too fast, sold you too much, and disappeared.
You don't need another tech person who fixes something and vanishes. You need someone who sits down with you, learns how you actually use your devices, and helps you feel confident instead of dependent. Someone who speaks your language, not theirs. Someone who sticks around.
That's what I do. I'm a technology consigliere: a trusted advisor for individuals who want their technology to work for them, not against them. We start with a conversation about your life, not your problem. From there, I help you choose the right equipment, set it up properly, and understand it in a way that fits how you think. Then we stay in touch. When questions come up, and they always do, you have someone to call who already knows your situation.
I've spent over thirty years helping people with technology. What I've learned is that the tech is rarely the hard part. The hard part is finding someone who will be patient, honest, and in your corner.

How I Work With You

The Conversation First
Every engagement starts the same way: we talk. Not about your problem, but about your life. What you use your devices for, what frustrates you, what you wish someone would just sit down and explain. From there, everything I recommend is tailored to you.Desktop and Laptop Support
Your computer should feel like a tool, not a burden. I clean up what's slowing you down, secure what needs protecting, organize what's become chaotic, and make sure your files are backed up and accessible. When I'm done, your machine works the way you always wished it did.Mobile Devices
Your phone and tablet should work with your life, not complicate it. I help you organize, secure, and customize your devices so they feel like yours again. I also make sure your mobile and desktop talk to each other so your information is wherever you need it.Device Upgrades: The Ace Up Your Sleeve
This is where the consigliere model shines. I learn what you need, research the options across every budget, and give you a personalized recommendation. If you want, I'll go to the store with you and handle the sales conversation. Once you've got the new device, I migrate everything, customize your settings, and make sure you're comfortable before I step back. White glove, start to finish.One-to-One Training
Not a class. Not a webinar. A conversation between two people, one of whom happens to know more about this particular thing. I meet you where you are, explain things in language that makes sense to you, and never make you feel dumb for asking. As many times as it takes.Ongoing Support
The relationship doesn't end when the immediate problem is solved. Think of me like a chiropractor for your technology: we handle the big adjustment, then schedule follow-ups to keep everything aligned. When something new comes up, you already have someone to call.

Testimonials

"Chris has a phenomenal ability to work with those of us who don’t understand how to harness the power available in current technology and don’t want to take the time to learn. Without making me feel inadequate, he carefully listened to understand my needs, then suggested solutions that I wouldn’t have even known about. Then he simplified things, did all the work of identifying what to buy (and where to find the best deal) then set everything up, patiently explained and taught (as many times as necessary) what I needed to do, and then fixed glitches or problems I created. Incredibly responsive, humble, great attitude and sense of humor. An amazing guy that I wouldn’t even consider being without. Finally, he is unbelievably affordable."
- Bill Palmer, owner, Palmer and Associates"Chris counseled us on selecting the best equipment for our computer needs. We had a comfortable conversation with Chris about the shortfalls of our current system…and our expectations for a new system. By the time we finished our conversation we understood what we needed to do to simplify our electronic lives. Chris patiently provided clear answers to technical questions and explained his evaluation in lay terms. He is an excellent teacher. Chris also assisted us in purchasing a new computer, and in setting it up. Critically, for us, he ensured that the new computer was synced with all other devices (phones, tablets, back-up device, wi-fi signal extender). Chris also customized numerous desktop settings and helped us clean-up and streamline some of our operations. This couldn’t have been a more positive experience. We are very happy we called on his services and recommend Chris without reservation."
- Roger Gilman, retired dean, Western Washington University"I have hired Chris Powell to help with PR Consulting’s computers several times. He has remotely accessed my computer for tech support and also come to the office to help with set-up/troubleshooting. Each time, Chris took care of the task at hand quickly—if something funky came up that couldn’t be resolved right away he always followed up in a timely manner. I also appreciate how Chris knows how to talk and explain tech stuff at a level I understand—he is also very knowledgeable on the latest technology, hardware and time-saving apps."
- Patti Rowlson, owner, PR Consulting

Featured In

I'm currently writing an essay series called Doing Beautiful Work Inside an Ugly Frame about thirty years of relational technology support. Read it on Substack or Medium.Check out my Sweet Setup from 2016.I was featured in a story for NPR: "A Walking Tour of Bellingham."I was interviewed by KGMI Radio for the Whatcom Report, September 2019.

Let's start the conversation

Most engagements begin with a conversation over coffee or a video call. No commitment, no pressure, no ticket number. Just two people talking about what you need.Let's start the conversation. Tell me what's on your mind and I'll be in touch.